Are you looking for “Technical Support”? Please refer to the articles below.
Technical support refers to a large number of services where manufacturing companies and businesses supply help to their clients and the users of their technology products like tvs, mobile cellphones, computers, software products or alternative informatic, electronic, as well as mechanical goods. Generally, technical assistance services work on solving particular issues concerning service or a product as an alternative to the supply of customization, training, or alternative support services. Most computer companies provide technical assistance for applications and their products, however it varies for every business whether these are readily available for free or in a specific cost.
Technical support could be given over email, software direct support on a web site to customers by delivery, or by way of a tool where users can log event or a call. Bigger organizations usually have web technical support accessible to their staff in offices for difficulties and computer related issues. AT&T Mobility, for instance, supplies users with technical assistance for a number of its own mobile cellphones using their Apparatus Support Centers.